If you win a lot it will show up on your profile in the Won Items section. All payment and shipping arrangements are made directly with the auction house, so if you do not see the answer to your question ...Read Article
Yes, if you've won an item, you will receive an email titled "You Won!" from LiveAuctioneers. You can also see your won items under the “Me” drop-down menu.Read Article
Absentee bids left before the auction can be retracted up to 2 hours prior to the auction. No other bids can be retracted. If you bid accidentally during a live auction, then you will want to reach out to the ...Read Article
All shipment or pickup queries are made to the auction house. An auction houses shipping information or preferred shippers can be found within the terms and conditions or shipping policies section of each aucti...Read Article
If you win a lot it will show up on your profile in the Lots Won section. Auction houses typically email you an invoice with payment instructions within 24 hours of the end of the auction. Invoices will typical...Read Article
In order to cancel a sale or return an item, please contact the auction house directly. Please note that as LiveAuctioneers is just a facilitator for the auction, the cancellation of a sale is at the sole discr...Read Article
My account is showing items as Payment Due that I’ve paid for and received. Can I remove this alert?
No, this is done when an auction house marks the items as paid.Not all auction houses use the “paid” feature, so anything not marked after 51 days will be marked as paid and automatically shown as such on your ...Read Article